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CUSTOMER CARE

OUR RETURN POLICY

We are dedicated to offering our customers the top nail lacquers available. However, if for any reasons you are not completely satisfied with your purchase, we will happily refund any unopened and unused items within 7 days of purchase. Any original shipping and handling fees will not be refunded. Please note that customers are responsible for the return shipping fees. 

Due to the nature of our product, ZAPORA cannot accept returns of opened and used items.

 

SHIPPING
Orders ship out within 24-48hrs from the time that order is received. Expeess orders ship the same day as ordered if order is placed before 3pm PST. We ship via USPS (United States Postal Service) with standard delivery or signature confirmation. We offer first class standard shipping to the USA (5-7 business days), Priority Shipping (3-5 business days), Urgent (2-3 business days) and Express shipping (1-2 business days). International orders may take up to 7-10 business days or longer to arrive. You may track your order by visiting www.USPS.com and entering your tracking number.


SALES TAX

Sales tax will be applied to orders that have a billing address in the state of California.


PAYMENT OPTIONS

ZAPORA accepts Visa, Mastercard, Discover, American Express and Google Wallet.
 
 

CONTACT US

Office Hours MON - FRI 9AM - 5PM (PST)

SAT 11AM - 3PM (PST) CLOSED SUNDAYS & HOLIDAYS

PHONE (866) 945-0252

EMAIL customerservice@shopzapora.com
 

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